Hotel Information

Room preferences

• I have reserved rooms of the same type, for successive nights. Is it possible to have the same room for the whole duration of my stay?
• I have reserved two rooms. Is it possible to have them adjacent to each other?
• Can I request a room on one of the top floors?

Check-in / check-out

• Is it possible to enter the room if I arrive early?
• Is it possible to extend the check-out time?
• How do I check in at night?

Hotel facilities

• Is there a laundromat?

Rooms

• Are bathroom amenities (towels, shampoo, conditioner, soap, shaving equipment) provided?
• Is it possible to borrow cooking equipment and tableware?

Number of guests in one room

• Is it possible for three guests to stay in a Twin room?

Beds

• Is it possible to borrow an extra bed?
• Is it possible to borrow a crib for a baby?

Services

• Is it possible for the hotel to reserve me tickets (for movie theaters, nearby theme parks, museums, etc.) in advance?
• Is it possible for the hotel to reserve me a nearby restaurant in advance?
• If I'm staying in a Hotel MyStays for more than one night, will my room be cleaned every day?
• If I'm staying in a Flexstay Inn for more than one night, will my room be cleaned every day?
• Is there a massage service?
• Is room service (delivery of meals to the room) available?

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Internet

• Wi-Fi router rental available?
• Is Wi-Fi available?

Access from airports

• My flight arrives early in the morning / late at night. Is there a recommended way to get to the hotel?

Accessing the hotel from the nearest station

• How do I get from the nearest station to the hotel?

Trade discounts

• Is there a discount for airline company or hotel employees?

Access from Haneda Airport (Tokyo International Airport)

• Hotel MyStays Fuji From Haneda Airport
• Hotel MyStays Hamamatsucho from Haneda Airport
• Hotel MyStays Gotanda from Haneda Airport
• Hotel ”MyStays Gotanda Station” from Haneda Airport
• Hotel MyStays Kamata from Haneda Airport
• Hotel MyStays Haneda from Haneda Airport

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Access From Narita Airport (NRT)

• Hotel MyStays Utsunomiya from Narita Airport (NRT)
• Flexstay Inn Tamagawa from Narita Airport (NRT)
• Flexstay Inn Kawasaki-Kaizuka from Narita Airport (NRT)
• Flexstay Inn Kawasaki-Ogawacho from Narita Airport (NRT)
• Flexstay Inn Sakuragicho from Narita Airport (NRT)
• Flexstay Inn Yokohama from Narita Airport (NRT)

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Access From Access Fukuoka Airport

• Hotel MyStays Fukuoka-Tenjin-Minami from Fukuoka Airport
• Hotel MyStays Fukuoka-Tenjin from Fukuoka Airport

Access From Kansai International Airport

• Hotel MyStays Otemae from Kansai Intenational Airport
• Hotel MyStays Shinsaibashi from Kansai Intenational Airport
• Hotel MyStays Kyoto-Shijo from Kansai Intenational Airport
• Hotel MyStays Sakaisuji-Honmachi from Kansai Intenational Airport

Access from Central Japan International Airport

• Hotel MyStays Nagoya-Sakae from Central Japan International Airport

Access From Komatsu Airport

• Castle Inn Kanazawa from Komatsu Airport
• Hotel MyStays Kanazawa from Komatsu Airport