MYSTAYS Support Center
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Looking after packages
May I send a package to the hotel prior to arrival?
I want to have products that I have purchased online (on Rakuten, Amazon, etc.), or SIM cards, delivered to the hotel. Is it possible for the hotel to receive them and keep them until my arrival?
Looking after luggage
After checking out, I plan to return to the same hotel again to stay. Can the hotel look after my luggage in-between?
Can the hotel look after my luggage?
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