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How much is the cancellation fee?

The following policies apply to MYSTAYS and FLEXSTAY INN brands. For other hotels, please check descriptions shown in the process of reservations or ask the hotel directly.

No-show: 100% / On the day: 100% / Day prior to stay: 100% / 2 days prior to stay: no charge


Weekly/monthly Reservation contract:

No-show: 3 nights charge / On the day: 2 nights charge / Day prior to stay - 14 days prior to stay: 2 nights charge / 30 days prior to stay: 1 night charge


[ For 10 rooms or more ]

Please contact us for details.

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